General Information + Policies

FAQ

WE ARE HERE TO HELP

If You Have Questions, We Have Answers

Wondering about what time you can check-in or if your furry friend can come along? Find the answers you need quickly and easily below, and give us a call at 360.746.9097 if you don't see the information you're looking for here.

 

GENERAL

  • Check-in is 4:00 pm, and check-out is 11:00 am. If you would like to extend your stay, please contact our Front Desk Team in advance so that we may try to accommodate your request. ext goes here

  • Early check-in and late check-out are based on availability. Please contact the Front Desk to arrange early arrival or late check-out in advance. If we are unable to accommodate your request, your luggage can be stored for you.

  • Overnight parking is complimentary for guests in the Hotel Leo parking lot located off Cornwall Ave. Parking is limited and based on a first-come, first-serve basis.

    Additional Parking Options Downtown

    • Metered, street parking is available throughout downtown Bellingham.

    • Be sure to check the time limits posted at each meter.

    • Off-street parking is available at numerous parking garages and lots within 1-2 blocks of the hotel.

  • Absolutely, the front desk will hold them for you until you’re ready.

  • We offer complimentary Wi-Fi throughout the property.

  • Yes, please contact out Front Desk to arrange for these items in advance.

  • Hotel Leo is a partner of Stash Hotel Rewards, the independent traveler's rewards program, where you can earn and redeem points for free stays at one-of-a-kind, top-rated independent hotels in the U.S. and Caribbean. Membership is easy, flexible, and (best of all) free! Earn five points per dollar on eligible room rates and reward yourself with adventurous excursions to over 150 unique partner hotels. Start collecting more than just memories and look forward to a city weekend in Brooklyn, a jazzy getaway to New Orleans, an island escape to Belize, and, of course, a return visit to the heart of downtown Bellingham at Hotel Leo!

  • Yes, we have a secured bike storage room and a hose to rinse off your bike if needed.

  • Yes. Visit the Gatherings page on our website for more information.

POLICIES

  • Reservations must be canceled 72 hours prior to arrival for a full refund. Reservations canceled 72 hours prior to arrival will be charged for the first night plus tax. If you do not arrive for your reservation, your credit card will be charged for the first night plus tax. Please call our reservations team at (360) 746 9097 to make changes or cancellations.

  • Dogs are welcome at Hotel Leo and a non-refundable fee of $40 per stay, limit is one dog per reservation. Dog-friendly rooms are limited and subject to availability. Advance reservations are required, and all stays including a canine must adhere to our dog guidelines.

  • We are a 100% non-smoking property including tobacco and marijuana and do not allow smoking in any rooms or common spaces. Any violation of this smoking policy may incur up to a $1,000.00 “Smoke Damage” cleaning fee.

RESERVATONS

  • Sales tax (8.8%), tourism tax (2%), and Whatcom County TPA ($3.00 per night) will be applied.

  • At check-in, there is a $75 per night hold for incidentals (up to $500 maximum).

  • Guests must be at least 18 years of age or older to reserve a room and check in.

  • Yes, visit the Accessibility page on our website for more information.

AMENITIES

  • Yes, Amendment 21 is located in the upper lobby of the hotel. This Prohibition-era bar has a full-service bar and locally inspired sharable plates.

  • While room service is unavailable, guests can order takeout from Amendment 21 to enjoy in their room.

  • Tuesday - Thursday 4 - 10 pm
    Friday + Saturday 4 pm - 12 am
    Happy Hour 4 - 6 pm

  • Our extensive fitness center includes multiple rooms equipped for stretching, cardio, universal, and weight training. Guests are welcome to use this gym anytime during their stay. We ask that guests are respectful and considerate of noise levels during late or early hours.

  • While we do not have a dedicated business center, our Front Desk staff is available to help with printing needs. We also have a social lounge that is perfect for working as we provide complimentary Wi-Fi throughout the hotel.

  • Call Hotel Leo at 360-746-9097 and our team members will gladly help you arrange this.

WHILE YOU’RE HERE

  • Accounts can be settled at or before departure time. We gladly accept VISA, MasterCard, American Express, and Discover Card. We accept cash only upon checkout.

  • Yes, we can have clothes dry cleaned by a local company, Brio Cleaners. See a Front Desk team member for more information.

  • Ice is on the second floor just outside of the social lounge. Ice buckets are in the rooms.

  • Modern rooms are equipped with HVAC units, and historic rooms have either a window or portable AC unit throughout the summer.

  • If you lose or find an item, please immediately contact the Front Desk for assistance.

  • Yes, please contact the Front Desk and one of our team members will assist you.

  • Yes, stamps are available for purchase at the Front Desk. If you require shipping for a larger package, please contact the Front Desk.

  • In case of emergency during your stay, call or come to the Front Desk.